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Contact information

CONTACT INFORMATION

Brand Name:
NAP BOUND

Store Name:
NAP BOUND Official Store

Legal Business Name:
OCEANSTAR (QINGDAO) SUPPLY CHAIN CO., LTD.

Customer Service Email:
selinacax@163.com

WhatsApp Messaging Only:
+1 (786) 825-8247

The WhatsApp number above is available for text-based messages only and does not accept ordinary voice calls or SMS messages.

Formal return requests, privacy requests, shipping or delivery claims, and supporting documents should be submitted by email.

Registered Business Address:
Room 804, Building 2, No. 58 Shandongtou Road, Laoshan District, Qingdao, Shandong, People’s Republic of China

Website:
https://www.napbound.com/

Customer inquiries are generally answered within one to two business days.

The registered business address above is not an authorized return address.

Customers must obtain written return authorization and return instructions from NAP BOUND before sending any product. Products sent to the registered business address without authorization may be refused, delayed, lost, or returned to the sender.