Legal notice

Effective Date: July 1, 2026
Last Updated: August 6, 2026

This Legal Notice provides general information about the NAP BOUND Official Store, its official communication channels, website content, store policies, and related legal matters.

This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Return and Refund Policy, and Intellectual Property Rights policy.

Nothing in this Legal Notice excludes, restricts, or limits any consumer right, remedy, warranty, or liability that cannot lawfully be excluded or limited under applicable law.

1. Store Information

The NAP BOUND Official Store operates under the following store identity:

Brand Name:
NAP BOUND

Store Name:
NAP BOUND Official Store

Website:
https://www.napbound.com/

NAP BOUND is an independent online retail store offering women’s sleepwear, pajamas, loungewear, and related products.

Product availability, eligible delivery locations, shipping restrictions, and delivery estimates are governed by our Shipping Policy.

2. Official Contact Information

For customer-service inquiries, complaints, claims, privacy requests, return requests, or other formal communications, please contact:

Customer Service Email:
admin@napbound.com

WhatsApp Messaging Only:
+1 (786) 825-8247

The WhatsApp number above is available for text-based messages only and does not accept ordinary voice calls or SMS messages.

Formal return requests, privacy requests, complaints, claims, and supporting documents should be submitted by email.

Customer inquiries are generally answered within one to two business days. This estimated response time does not limit any deadline or right provided by applicable law.

3. Official Sales and Communication Channels

Payments should be made only through the checkout available on the NAP BOUND Official Store or through another sales channel expressly identified by NAP BOUND as authorized.

No distributor, reseller, marketplace seller, social-media account, influencer, agent, or other third party may represent, bind, or make commitments on behalf of NAP BOUND unless expressly authorized.

Unless specifically confirmed by NAP BOUND, third parties are not authorized to:

  • change or waive our policies;
  • accept returns on our behalf;
  • collect payments outside an authorized checkout or approved sales channel;
  • make legally binding commitments on behalf of NAP BOUND; or
  • represent themselves as an official NAP BOUND customer-service provider, agent, or seller.

Customers should verify uncertain communications through the official contact channels listed on this website.

4. Intellectual Property Rights

The NAP BOUND name, logos, product photographs, product descriptions, graphics, designs, videos, written content, and other original materials displayed on this website are owned by, licensed to, or lawfully used by NAP BOUND or the applicable rights holder.

Detailed rules concerning the use of website content and the reporting of possible infringement are available in our separate Intellectual Property Rights policy.

Third-party trademarks, logos, images, and other protected materials remain the property of their respective owners.

5. Third-Party Services

The NAP BOUND Official Store may use third-party platforms and services for website hosting, customer reviews, payment processing, communication, analytics, social media, and order delivery.

Third-party names, trademarks, logos, applications, and services belong to their respective owners. Reference to a third-party service does not imply ownership, sponsorship, or endorsement unless expressly stated.

Third-party services may be subject to their own terms, privacy policies, service conditions, and operating rules.

6. Product and Website Information

NAP BOUND makes reasonable efforts to ensure that product descriptions, prices, availability, measurements, size information, photographs, promotions, shipping estimates, and other website information are clear, accurate, and current.

However:

  • product colors may appear slightly different because of screen, lighting, or device settings;
  • garment measurements may be subject to reasonable manufacturing tolerances;
  • product availability may change;
  • minor typographical or technical errors may occur; and
  • website or third-party services may occasionally experience temporary interruptions.

These statements do not limit a customer’s rights where a product is materially different from its description, defective, incorrectly supplied, or otherwise subject to a remedy under applicable law.

Prices, promotions, availability, and website information may be updated before an order is placed. If a material error affects an order that has already been submitted, NAP BOUND will review the matter, contact the customer where appropriate, and provide the options or remedies required by our policies and applicable law.

7. Shipping, Returns, and Unauthorized Shipments

Order-processing times, estimated delivery times, eligible destinations, shipping charges, tracking, and delivery restrictions are described in our Shipping Policy.

Delivery dates are estimates unless expressly identified as guaranteed. If an order cannot be shipped within the stated or otherwise applicable time, NAP BOUND will provide notice and available options as required by applicable law.

Return eligibility, request periods, item-condition requirements, return costs, and refund procedures are described in our Return and Refund Policy.

No company office, warehouse, fulfillment location, or other address should be treated as an authorized return address unless it has been expressly provided to the customer in writing as part of an approved return.

Customers should not send products to any address without first receiving written return authorization and return instructions from NAP BOUND. Unauthorized shipments may delay processing and may result in additional shipping, redirection, or handling costs to the extent permitted by applicable law.

Nothing in this section limits any mandatory consumer right or remedy.

8. Store Policies

Use of the NAP BOUND Official Store and purchases made through the website are also subject to our:

  • Terms of Service;
  • Privacy Policy;
  • Shipping Policy;
  • Return and Refund Policy;
  • Intellectual Property Rights policy; and
  • Contact Us page.

Where a specific policy contains more detailed provisions concerning a particular matter, that policy will apply to that matter.

If any website policy conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will prevail to the extent of the conflict.

9. Changes to This Legal Notice

NAP BOUND may update this Legal Notice to reflect changes in store information, contact channels, website services, operating practices, or applicable legal requirements.

The current version will be published on this page with an updated revision date where appropriate.

Unless required by law or expressly agreed with the customer, an update to this Legal Notice will not retroactively reduce rights associated with an order placed before the update took effect.